Frequently Asked Questions
Everything you need to know about furnishing your dream home.
What is the typical delivery timeframe for large furniture items?
Standard delivery for large items such as sofas and dining sets typically takes 7-14 business days. You will receive a tracking link and a call from our white-glove delivery team to schedule a specific time slot.
Do you offer assembly services for my new furniture?
Yes, we offer professional assembly services for an additional fee. You can select the 'Expert Assembly' option at checkout, and our team will build, place, and remove all packaging materials for you.
What is your return policy if I am not satisfied?
We offer a 30-day return window for most items. Furniture must be in its original condition. Please note that a restocking fee may apply, and original shipping charges are non-refundable.
How can I track my order status?
Once your order ships, we will send a confirmation email containing your tracking number. You can also view your order status by logging into your Mega Furniture account and visiting the 'Order History' section.
Are your wood products made from sustainable materials?
Sustainability is a priority for us. A majority of our collections are crafted from FSC-certified wood and eco-friendly materials to ensure high quality with a lower environmental impact.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm, allowing you to pay for your furniture over time.